PORTAL DO PARCEIRO - APLEX Distribuidora de Tecnologia

Microsoft Office 365

If you use Microsoft Office 365 as custom mail server, check if SMTP is enabled on your mailbox.

1. Open the Microsoft 365 admin center using Office 365 credentials and go to Users > Active users.
2. Select the user with the custom mailbox configuration, and in the pop-up that appears, click the Mail tab.
3. In the Email Apps section, click Manage Email Apps.
   
4. In the Manage email apps pane, ensure “IMAP” and “Authenticated SMTP” options are enabled.
5. Click Save.